Terms of Service

Last Updated: December 16, 2024 | Version: 2.0.0

1. Agreement to Terms

By downloading, installing, or using Tiny Little Notes ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.

These Terms constitute a legally binding agreement between you and Pandora Cloud ("we," "our," or "us").

2. Eligibility

You must be at least 16 years old to use Tiny Little Notes. By using the App, you represent and warrant that you meet this age requirement.

If you are using the App on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3. Description of Service

Tiny Little Notes is a personal relationship management application that allows you to:

• Create and manage profiles for people in your life
• Store notes, preferences, important dates, and contact information
• Track gifts, wishlists, and special occasions
• Use an AI-powered assistant for suggestions and insights (optional)
• Receive push notifications for birthdays, events, and reminders
• Use voice input for search and AI queries
• Import contacts from your device
• Share profiles with others via secure links
• Sync data across your devices

4. Account Registration

4.1 Account Creation

To use the App, you must create an account using a valid email address and password.

4.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

4.3 Account Accuracy

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.

4.4 One Account Per Person

Each person may only create one account. Creating multiple accounts may result in termination of all accounts.

5. Subscription and Payments

5.1 Subscription Plans

Tiny Little Notes offers subscription-based access. Details of available plans and pricing are displayed in the App and on our website.

5.2 Billing

• Subscriptions are billed in advance on a recurring basis
• You authorize us to charge your selected payment method
• Prices may change with 30 days' notice

5.3 Cancellation

• You may cancel your subscription at any time
• Cancellation takes effect at the end of the current billing period
• No refunds for partial billing periods unless required by law

5.4 Free Trial

If offered, free trials automatically convert to paid subscriptions unless canceled before the trial ends.

6. Acceptable Use

6.1 You Agree To:

• Use the App only for lawful purposes
• Provide accurate information
• Respect the privacy of others whose information you store
• Keep your account credentials secure
• Comply with all applicable laws and regulations

6.2 You Agree NOT To:

• Store information about others without a legitimate personal or professional reason
• Use the App for stalking, harassment, or any illegal purpose
• Attempt to gain unauthorized access to the App or its systems
• Reverse engineer, decompile, or disassemble the App
• Use automated systems (bots, scrapers) to access the App
• Interfere with the App's operation or other users' access
• Upload malicious code or content
• Circumvent any rate limits or security measures
• Share your account credentials with others
• Use the App to collect data for commercial purposes without authorization
• Violate any applicable laws or regulations

6.3 Third-Party Information

When storing information about other people:

• You are solely responsible for ensuring you have the right to store such information
• You should only store information about people you know personally
• You must comply with applicable privacy laws (including GDPR when storing data about EU residents)
• We are not responsible for your use of others' personal information
• You indemnify us against any claims arising from your storage of third-party information

7. Intellectual Property

7.1 Our Rights

The App, including its design, features, content, and technology, is owned by Pandora Cloud and protected by intellectual property laws. This includes but is not limited to:

• The Tiny Little Notes name and logo
• User interface design and layout
• Source code and algorithms
• Documentation and help content

7.2 Your Rights

You retain ownership of the content you create (profiles, notes, photos, etc.). By using the App, you grant us a limited, non-exclusive license to store, process, and display your content solely to provide the service.

7.3 Feedback

If you provide feedback or suggestions, you grant us the right to use them without obligation to you.

8. AI Assistant

8.1 Description

The AI Assistant feature uses artificial intelligence to provide suggestions, answer questions, and offer insights based on your profile data.

8.2 Third-Party Processing

The AI Assistant is powered by Anthropic's Claude AI. When enabled, your queries and relevant profile data are sent to Anthropic for processing. See our Privacy Policy for details.

8.3 Rate Limits

AI Assistant usage is limited to 50 queries per day per user. This limit resets daily.

8.4 Limitations

• AI responses are generated automatically and may not always be accurate
• The AI Assistant is not a substitute for professional advice (medical, legal, financial, etc.)
• You should verify important information independently
• AI-generated gift suggestions, relationship advice, or other recommendations are for informational purposes only

8.5 Consent

Use of the AI Assistant requires separate consent, which you can enable or disable in Settings at any time.

9. Push Notifications

9.1 Types of Notifications

With your consent, we may send:

• Birthday reminders
• Event and anniversary reminders
• "On This Day" memories
• Weekly activity summaries
• Important service announcements

9.2 Control

You can enable, disable, or customize push notifications at any time in Settings.

10. Voice Input

10.1 Description

The App offers voice input for search and AI queries using your device's native speech recognition.

10.2 On-Device Processing

Voice data is processed entirely on your device. We do not receive, store, or transmit your voice recordings. Only the transcribed text is used.

10.3 Permissions

Voice input requires microphone and speech recognition permissions on your device.

11. Profile Sharing

11.1 How Sharing Works

You can share profiles with others by generating a unique share link or QR code.

11.2 Expiration

Shared links can be set to expire after 24 hours, 7 days, 30 days, 90 days, or never.

11.3 Your Responsibility

• You are responsible for what you share and with whom
• Once shared, recipients may save the information
• Consider privacy implications before sharing sensitive information about others

11.4 Importing Shared Profiles

When you import a profile shared by another user, you become responsible for that data under these Terms.

12. Referral Program

12.1 Participation

You may participate in our referral program by sharing your unique referral code with others.

12.2 Rewards

Referral rewards are subject to program terms, which may change at our discretion.

12.3 Prohibited Conduct

You may not:

• Create fake accounts to earn referral rewards
• Spam or harass others with referral links
• Use paid advertising for referral links without authorization
• Manipulate the referral system in any way

Violations may result in forfeiture of rewards and account termination.

13. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Key Privacy Points:

• We do NOT sell your personal data
• We may use anonymized, aggregated data for our own marketing purposes
• You control what data you share and can export or delete it at any time

14. Data and Security

14.1 Data Storage

Your data is stored on secure servers provided by Supabase in the United States. We implement industry-standard security measures to protect your information.

14.2 Data Export

You can export your data at any time through the App's Privacy & Security settings. Exports include your profiles, notes, photos, and other data in a portable format.

14.3 Data Deletion

You can delete your account and all associated data at any time. Deletion is permanent and cannot be undone. Some data may be retained as required by law.

14.4 No Guarantee

While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security of your data. You acknowledge this risk in using the App.

15. Disclaimers

15.1 "As Is" Service

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

15.2 No Guarantees

We do not guarantee that:

• The App will be uninterrupted or error-free
• Defects will be corrected in any specific timeframe
• The App is free of viruses or harmful components
• The results of using the App will meet your requirements
• Data will never be lost (you are responsible for backups via export)

15.3 AI Disclaimer

AI-generated content may contain errors, inaccuracies, or inappropriate suggestions. You should not rely solely on AI suggestions for important decisions. The AI Assistant does not provide professional advice of any kind.

15.4 Third-Party Services

We are not responsible for the availability, accuracy, or content of third-party services integrated with the App (including Anthropic, Supabase, and others).

16. Limitation of Liability

16.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PANDORA CLOUD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL.

16.2 Cap on Liability

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

16.3 Exceptions

Some jurisdictions do not allow certain limitations of liability. In such cases, our liability is limited to the maximum extent permitted by law.

17. Indemnification

You agree to indemnify, defend, and hold harmless Pandora Cloud and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

• Your use of the App
• Your violation of these Terms
• Your violation of any third-party rights
• Your content or data stored in the App
• Your storage of information about other people

18. Termination

18.1 By You

You may terminate your account at any time by deleting your account through the App's settings.

18.2 By Us

We may suspend or terminate your account if you:

• Violate these Terms
• Engage in fraudulent or illegal activity
• Fail to pay subscription fees
• Abuse the AI Assistant or other features
• Create multiple accounts

We will provide notice before termination when practical, except in cases of serious violations.

18.3 Effect of Termination

Upon termination:

• Your right to use the App ceases immediately
• We may delete your data (subject to legal retention requirements)
• Provisions that should survive termination will remain in effect (including Sections 7, 15, 16, 17, and 19)

19. Dispute Resolution

19.1 Governing Law

These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict of law principles.

19.2 Informal Resolution

Before filing a formal dispute, you agree to contact us at support@tinylittlenotes.com to attempt informal resolution. We will work in good faith to resolve disputes within 30 days.

19.3 Arbitration (US Users)

For users in the United States, disputes that cannot be resolved informally shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules.

• Arbitration will be conducted in English
• The arbitrator's decision is final and binding
• Judgment may be entered in any court of competent jurisdiction

19.4 Class Action Waiver

YOU AGREE TO RESOLVE DISPUTES INDIVIDUALLY AND WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE ACTIONS.

19.5 Exceptions

The arbitration requirement does not apply to:

• Small claims court actions within jurisdictional limits
• Injunctive relief for intellectual property violations
• Claims arising from your violation of Section 6.2

19.6 EU Users

If you are in the European Union, you may bring proceedings in the courts of your country of residence. You may also use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/

20. General Provisions

20.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the App.

20.2 Severability

If any provision is found unenforceable, the remaining provisions will continue in effect.

20.3 Waiver

Our failure to enforce any right or provision does not constitute a waiver.

20.4 Assignment

You may not assign these Terms. We may assign our rights and obligations freely, including in connection with a merger, acquisition, or sale of assets.

20.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemics, or infrastructure failures.

20.6 Notices

We may provide notices through the App, by email, or through push notifications. You may contact us at support@tinylittlenotes.com.

20.7 Headings

Section headings are for convenience only and have no legal effect.

21. Contact Information

For questions about these Terms:

Email: support@tinylittlenotes.com

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Pandora Cloud
Version 2.0.0